Frequently asked questions
Everything you need to know about ordering from BT Eats Food.
What areas do you deliver to?+
We deliver everywhere within Abuja (Federal Capital Territory). Delivery outside FCT is not available at this time — our kitchen is in Karu, Abuja.
How much is delivery?+
Delivery is ₦1,500 to ₦4,000 depending on distance from our Karu location, calculated automatically at checkout.
How can I pay?+
We accept card payments and bank transfers securely through Paystack. Just choose the single payment option at checkout.
How long does delivery take?+
Most orders arrive within 45–75 minutes depending on your distance and order size. You can track live status on the Track Order page.
Can I order without an account?+
Yes! You can check out as a guest. To track later, just visit /track with your order number and phone.
What are your opening hours?+
Weekdays: 10:00 AM – 10:00 PM. Weekends: 10:00 AM – 11:00 PM.
Can I cancel or change my order?+
Contact us on WhatsApp immediately after ordering. Once the kitchen starts preparing, changes may not be possible.
Is there a minimum order?+
Yes, ₦2,000. This helps us keep delivery affordable.